Product and account support
For billing or cancellation, include the email connected to your ORBLYTICS account but never send payment-card details.
Support
Send the symbol, page, approximate time, and a screenshot when reporting a data issue. Never include passwords, API keys, payment details, or full account numbers.
For billing or cancellation, include the email connected to your ORBLYTICS account but never send payment-card details.
Use the same support address with the subject “Security report.” Do not test against other users' accounts or access data beyond what is necessary to describe the issue.