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Support

ORBLYTICS reference

Talk to ORBLYTICS

Send the symbol, page, approximate time, and a screenshot when reporting a data issue. Never include passwords, API keys, payment details, or full account numbers.

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Product and account support

support@orblytics.io

For billing or cancellation, include the email connected to your ORBLYTICS account but never send payment-card details.

Data issue reports

  • Symbol and ORB window
  • Date, time, and timezone
  • Displayed provider label
  • Expected level and the source used for comparison

Security reports

Use the same support address with the subject “Security report.” Do not test against other users' accounts or access data beyond what is necessary to describe the issue.