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Information we collect
We may process account identifiers, email address, display name, Stripe customer and subscription identifiers, qualifying legacy Whop membership identifiers and status, saved settings, watchlists, service requests, security logs, device and browser information, product usage events, assistant conversations you choose to sync, and approved assistant memory. Payment card details are processed by the billing provider and are not stored by ORBLYTICS.
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How information is used
Information is used to authenticate users, verify paid access, save preferences, deliver market analytics, secure and troubleshoot the service, prevent abuse, provide support, measure product performance, and comply with legal obligations.
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Email marketing and consent
If you actively subscribe to the ORB brief, we use your email address, consent time, signup placement, and campaign attribution to send one marketing email per week with educational ORB research and ORBLYTICS product updates. Email-confirmation and preference messages are administrative, not marketing. The ORB brief is educational only and is not investment advice. Every marketing email includes an unsubscribe link, and you can withdraw consent at any time. We retain subscription and suppression records as needed to honor that choice and avoid sending to an unsubscribed address.
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Service providers
ORBLYTICS relies on service providers for membership and billing, authentication and database hosting, market data, AI-assisted analysis, infrastructure, email delivery, and error monitoring. These providers process information under their own terms and privacy commitments. We do not sell personal information.
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Retention and security
We retain information only as reasonably needed for the service, security, accounting, dispute resolution, and legal requirements. We use access controls, encrypted transport, signed sessions, restricted server credentials, and database security policies, but no internet service can guarantee absolute security.
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Your choices
You can update product settings in the application and manage Stripe billing from the hosted portal linked in Settings. Legacy Whop members continue to manage that membership through Whop. You may request access, correction, or deletion of personal information by contacting support. Some information may be retained where required for security, fraud prevention, financial records, or legal compliance.
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Cookies and sessions
Essential cookies and browser storage are used for login sessions, access verification, product settings, and optional session-only assistant state. Optional first-party analytics run only after the analytics choice is allowed and respect supported Global Privacy Control and Do Not Track signals. Server credentials and private provider keys are never stored in browser storage. Review the Cookie Policy or reopen cookie preferences from the footer.
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Children and changes
The service is not directed to children under 18. We may update this policy as providers or features change and will publish the revised date on this page.